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13/10/2009 | Paris – 13 October 2009

Agreement on Assessing and Preventing Psychosocial Risks

On 12 October 2009, PSA Peugeot Citroën senior management and five French unions signed an agreement on assessing and preventing psychosocial risks.

Intended to strengthen the Group’s workplace health policies, the agreement calls for:

  • A shared methodology for evaluating workplace stress that makes it possible to determine employee stress levels and identify collective job-related factors. To be carried out during regular medical check-ups, the evaluation will involve confidential questionnaires completed by employees who volunteer to take part in the program. It will be used for collective analyses that serve as the basis for developing prevention plans and, if need be, individual monitoring by doctors.

As of end-September 2009, more than 45 PSA Peugeot Citroën company physicians were involved in the program and over 7,000 questionnaires were entered in the database.
To ensure a consistent, coordinated approach, the Group has introduced a workplace stress assessment and monitoring system as a common reference tool for its prevention policy.

  • The development and deployment of collective action plans, prepared according to identified stress factors and risk situations.
  • Stronger measures for listening to and providing individual assistance to employees. These include working closely with occupational health services, raising awareness and enhancing vigilance among managers, monitoring and handling complaints of harassment and discrimination, organizing local units to identify and resolve distress situations, providing access to mediators and setting up toll-free counselling hotlines.

The agreement is a follow-up to actions initiated in 2007 when a workplace stress audit was conducted at three Group facilities. The audit led to the deployment of a comprehensive action plan that was also implemented locally. Analyses by job category and work-related stress factors then led to the development of frontline action plans.

The notion of employee well-being and psychosocial risk prevention has been integrated in the PSA Peugeot Citroën management system, which serves as the benchmark for all Group management practices. This approach is also aligned with the Group’s commitment to deploying lean processes to eliminate different kinds of hardship that disrupt efficiency and peace of mind in the workplace. Supporting the Group’s vision of responsible development, this objective will be shared with management teams around the world.

The agreement represents the Group’s response to France’s inter-professional agreement on stress in the workplace.

Management has chosen social dialogue as the means for integrating psychosocial risks into the various prevention programs. For PSA Peugeot Citroën, the prevention of jobrelated risks and the protection of employee health are top priorities.


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